Technographics / Customer Experience

Customer Experience

Gain market share and customer base information about the top Customer Experience software

TECHNOLOGIES

239

TECHNOLOGIES

COMPANIES

1426842

COMPANIES

MOVEMENTS

818

MOVEMENTS

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Market Share for Top Customer Experience Technologies

Analyze the market share of popular Customer Experience technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking Technology Customers Market share
1 VePlatform 661288 46.35
2 Wix Answers 399358 27.99
3 Trustpilot 76342 5.35
4 Adobe Marketing Cloud 34234 2.40
5 Intercom 34216 2.40
6 Zendesk 33783 2.37
7 Layer Customer Conversation Platform 21830 1.53
8 Yotpo 14786 1.04
9 Freshdesk 12191 0.85
10 Qualtrics Research Core 11159 0.78
11 Qualtrics 10525 0.74
12 Podium 8443 0.59
13 Zoho CRM 6763 0.47
14 Smile.io 6714 0.47
15 Zoho CRM Plus 6211 0.44
16 Bazaarvoice 6018 0.42
17 Sitecore 5993 0.42
18 Groove 4659 0.33
19 Feefo 4433 0.31
20 Gigya 4110 0.29
21 Pipedrive 3297 0.23
22 OneAll 2815 0.20
23 PowerReviews 2480 0.17
24 Yieldify 2075 0.15
25 KANA Express 2046 0.14
26 iperceptions 1946 0.14
27 RumbleTalk 1941 0.14
28 LiveAgent 1810 0.13
29 Grade.us 1735 0.12
30 Cxense Insight 1592 0.11
31 Kayako 1512 0.11
32 Zoho Desk 1457 0.10
33 Usabilla 1372 0.10
34 Pendo 1344 0.09
35 Smartlook 1320 0.09
36 Woobox 1294 0.09
37 CallPage 1190 0.08
38 Webtrekk 1134 0.08
39 Nebula CX by Kampyle 1129 0.08
40 Survicate 1102 0.08
41 ClickTale 1009 0.07
42 UserTesting 982 0.07
43 Genesys 969 0.07
44 ProProfs Knowledge Base 837 0.06
45 LivePerson 836 0.06
46 ProProfs Survey Maker 825 0.06
47 iZooto 795 0.06
48 Campaign Monitor 756 0.05
49 FiveStars 747 0.05
50 ReferralCandy 735 0.05
51 ForeSee 729 0.05
52 Genesys PureCloud 708 0.05
53 LoginRadius 680 0.05
54 Five9 649 0.05
55 WebEngage 632 0.04
56 Salesforce Service Cloud 629 0.04
57 HelpCrunch 585 0.04
58 NiceJob 518 0.04
59 Reevoo 518 0.04
60 OpinionLab 517 0.04
61 Medallia 487 0.03
62 Nextiva 485 0.03
63 TINT 485 0.03
64 GetFeedback 436 0.03
65 Thunderhead.com 409 0.03
66 QuantumMetric 385 0.03
67 Quantum Metric 379 0.03
68 Confirmit 364 0.03
69 Antlere 320 0.02
70 SAP Hybris Cloud for Customer 302 0.02
71 HiConversion 301 0.02
72 Practice Ignition 301 0.02
73 Method:CRM 294 0.02
74 elevio 278 0.02
75 WalkMe 275 0.02
76 Barilliance 265 0.02
77 Bookafy 263 0.02
78 InMoment 260 0.02
79 Qhub 255 0.02
80 Akio 244 0.02
81 Whatfix 226 0.02
82 ReviewTrackers 223 0.02
83 Influitive AdvocateHub 201 0.01
84 TeamSupport.com 201 0.01
85 Perkville 191 0.01
86 Collect.chat 190 0.01
87 Market Force Information 185 0.01
88 Key Survey 184 0.01
89 KeySurvey 182 0.01
90 Pluck 180 0.01
91 Oracle CX 170 0.01
92 TapMango 142 0.01
93 Pisano 136 0.01
94 Satmetrix 132 0.01
95 DeskDirector 132 0.01
96 Backbase 130 0.01
97 Sharpen 122 0.01
98 Kustomer 120 0.01
99 Totango 119 0.01
100 Bright Pattern 118 0.01
101 Zoomph 118 0.01
102 SurveySparrow 113 0.01
103 Whisbi 109 0.01
104 Nanorep 103 0.01
105 amoCRM 103 0.01
106 Clarabridge 101 0.01
107 Clarabridge CX Suite 97 0.01
108 Cloudrexx 93 0.01
109 Apptentive 91 0.01
110 Appirio 90 0.01
111 Picnic 89 0.01
112 Belly 84 0.01
113 KnowledgeOwl 78 0.01
114 SendX 76 0.01
115 Antavo 72 0.01
116 DecibelInsight 72 0.01
117 NICE CXone 70 0.00
118 Pointillist 69 0.00
119 ChurnZero 69 0.00
120 TeleTech 69 0.00
121 Shipup 68 0.00
122 Kubra 67 0.00
123 SeeVolution 65 0.00
124 MaritzCX 65 0.00
125 Moxtra 64 0.00
126 Hippo Video 63 0.00
127 Conversocial 63 0.00
128 Honestly 61 0.00
129 Talkus 59 0.00
130 Retently NPS 58 0.00
131 ResponseTek 57 0.00
132 Collect Loyalty 55 0.00
133 Vocalcom 55 0.00
134 Zingle 53 0.00
135 Survey Analytics 53 0.00
136 Nicereply 52 0.00
137 AskNicely 51 0.00
138 Emolytics 50 0.00
139 UXPressia 49 0.00
140 Userbrain 49 0.00
141 Talisma 46 0.00
142 Abacus Webvision Cloud 45 0.00
143 Starred 42 0.00
144 Quiq Messaging 42 0.00
145 Thought Industries 40 0.00
146 erxes Inc 39 0.00
147 MyFeelBack 37 0.00
148 Yonyx 37 0.00
149 Feedbackly 35 0.00
150 Client Heartbeat 35 0.00
151 UJET 33 0.00
152 FuseDesk 31 0.00
153 Slapfive 30 0.00
154 CustomerGauge 29 0.00
155 Moxie Concierge 29 0.00
156 Impel 29 0.00
157 Intouch Insight 29 0.00
158 Now Interact 29 0.00
159 Vocoll 28 0.00
160 Toonimo 27 0.00
161 3CLogic 27 0.00
162 Cayzu 27 0.00
163 Mvix Digital Signage 25 0.00
164 FoxMetrics 25 0.00
165 Dovetail 25 0.00
166 ProcedureFlow 24 0.00
167 Engagor 24 0.00
168 UserReplay 23 0.00
169 MySurveyLab 22 0.00
170 Interakt 21 0.00
171 PeopleMetrics 21 0.00
172 CXGroup 20 0.00
173 Falcon.io 20 0.00
174 Temper.io 19 0.00
175 CrazyCall 19 0.00
176 Katabat 18 0.00
177 CMNTY 17 0.00
178 WorkOutLoud Community Platform 17 0.00
179 Rant & Rave 17 0.00
180 Wright XM 17 0.00
181 Reputology 16 0.00
182 Salesmachine 14 0.00
183 Oracle Service Cloud 14 0.00
184 oorjit 13 0.00
185 UserRules 13 0.00
186 Iridize 12 0.00
187 UXprobe 12 0.00
188 Experiture 11 0.00
189 Bluestone PIM 11 0.00
190 Logicalware 11 0.00
191 Comarch Loyalty Management 11 0.00
192 eDigitalResearch (Maru EDR) 10 0.00
193 Planhat 10 0.00
194 SurveyExpression 10 0.00
195 CallidusCloud CX 10 0.00
196 INDE Broadcast AR 9 0.00
197 SightMill 9 0.00
198 Scorebuddy 9 0.00
199 Zonka Feedback 9 0.00
200 Preferred Patron Loyalty 8 0.00
201 FUEL CYCLE by Passenger 8 0.00
202 Mi4biz 8 0.00
203 AskingPoint 8 0.00
204 TeamSalesAgent 8 0.00
205 Touchpoint Dashboard 8 0.00
206 SimpleFeedback 8 0.00
207 CloudCherry 360 Feedback 8 0.00
208 CloudCherry 8 0.00
209 Chattermill 7 0.00
210 ServiceDock 7 0.00
211 Zenloop 7 0.00
212 Survaider 7 0.00
213 BEYABLE 7 0.00
214 InviteManager 7 0.00
215 Gotcha 6 0.00
216 OXON 6 0.00
217 SuiteCX 6 0.00
218 Retreaver 5 0.00
219 ITSM 365 5 0.00
220 Oracle Real User Experience Insight 5 0.00
221 Nextpond 5 0.00
222 Tour My App 4 0.00
223 Survey Galaxy 4 0.00
224 Thanx Media 4 0.00
225 Journey Sales 4 0.00
226 RenegadeWorks 4 0.00
227 VenueLytics 4 0.00
228 Promoter Ninja 4 0.00
229 ThoughtBuzz 3 0.00
230 Survtapp 3 0.00
231 Amdocs Omni-Channel Customer Management 3 0.00
232 Pitney Bowes EngageOne Video 3 0.00
233 SnapSolv 3 0.00
234 Guideblocks 3 0.00
235 ATryBox 3 0.00
236 IBM Tealeaf 3 0.00
237 Bugwolf 2 0.00
238 Acromobile 2 0.00
239 Stella Connect 2 0.00

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