Technographics / Contact Center

Contact Center

Gain market share and customer base information about the top Contact Center software

TECHNOLOGIES

116

TECHNOLOGIES

COMPANIES

977258

COMPANIES

MOVEMENTS

206

MOVEMENTS

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Market Share for Top Contact Center Technologies

Analyze the market share of popular Contact Center technologies along with information about competitors, prospects, tech stacks, funding information, contract renewal dates and more

Ranking Technology Customers Market share
1 Wix 399593 40.89
2 Wix Answers 399486 40.88
3 Magnetic North 42172 4.32
4 Oracle RightNow Contact Center Experience 42091 4.31
5 Zendesk 33790 3.46
6 Freshdesk 12208 1.25
7 eSpace Contact Center 4459 0.46
8 Bitrix24 3573 0.37
9 Comm100 Live Chat 2949 0.30
10 CRS 2927 0.30
11 Agile CRM 2880 0.29
12 RingCentral Contact Center 2730 0.28
13 OneContact CC 2192 0.22
14 LiveAgent 1811 0.19
15 PICS 1742 0.18
16 Aspect Zipwire 1605 0.16
17 LogMeIn Rescue 1582 0.16
18 Zoho Desk 1460 0.15
19 Ytel Platform 1315 0.13
20 MiContact Center 1053 0.11
21 Aspect Via 1048 0.11
22 Genesys 972 0.10
23 VHT Cloud 903 0.09
24 Virtual Contact Center 860 0.09
25 8x8 Virtual Office 858 0.09
26 Genesys PureCloud 708 0.07
27 Vonage Business 687 0.07
28 Sideline 662 0.07
29 Five9 649 0.07
30 Verint 641 0.07
31 Salesforce Service Cloud 625 0.06
32 Xperience 587 0.06
33 Helpshift 494 0.05
34 Nextiva 488 0.05
35 NICE inContact 482 0.05
36 Shelf 351 0.04
37 ShoreTel 307 0.03
38 Talkdesk 290 0.03
39 Toky 280 0.03
40 HappyFox 277 0.03
41 bpm'online CRM 254 0.03
42 Avaya Aura Call Center Elite 206 0.02
43 Aircall 175 0.02
44 LiveOps 168 0.02
45 InGenius 141 0.01
46 Fenero 134 0.01
47 CallFire 133 0.01
48 Sharpen 124 0.01
49 Bright Pattern 118 0.01
50 NewVoiceMedia 117 0.01
51 Gladly 116 0.01
52 Zingtree 116 0.01
53 Vivocha 110 0.01
54 Clarabridge 100 0.01
55 Avaya CMS 95 0.01
56 Cloudagent 93 0.01
57 Ameyo 92 0.01
58 Clarity Connect 85 0.01
59 Vozy 64 0.01
60 Vocalcom 55 0.01
61 ePowerCenter 49 0.01
62 Corizon 44 0.00
63 PhoneBurner 43 0.00
64 Dixa 42 0.00
65 Smart Queue by AVOXI 41 0.00
66 DialMyCalls 37 0.00
67 Click2Coach 33 0.00
68 UJET 33 0.00
69 PlayVox 31 0.00
70 VanillaSoft 29 0.00
71 CallHub 29 0.00
72 Noble Solution Suite 29 0.00
73 CloudCall 28 0.00
74 3CLogic 27 0.00
75 XCALLY 27 0.00
76 iTouchVision Call Centre 25 0.00
77 ProcedureFlow 24 0.00
78 PanTerra Networks 24 0.00
79 Monet Software 23 0.00
80 Zent.io 21 0.00
81 VICIdial 21 0.00
82 CrazyCall 19 0.00
83 RingSky 18 0.00
84 VCC Live 18 0.00
85 Convoso 18 0.00
86 FluentStream 17 0.00
87 Zailab 17 0.00
88 Connect First 16 0.00
89 Oracle Service Cloud 14 0.00
90 Branch Messenger 13 0.00
91 InfoFlo 12 0.00
92 Speak2Leads 12 0.00
93 CallTools 11 0.00
94 T-Max Predictive Dialer 11 0.00
95 CallidusCloud CX 10 0.00
96 Callmaker 9 0.00
97 XenCALL 9 0.00
98 Scorebuddy 9 0.00
99 Dezide 8 0.00
100 ChaseData 8 0.00
101 Newfies-Dialer 7 0.00
102 uContact 7 0.00
103 Nectar Desk 6 0.00
104 Call Center Application 6 0.00
105 Ottspott 5 0.00
106 Cross CRM 5 0.00
107 contactSPACE 5 0.00
108 AuguTech 4 0.00
109 SpiceCSM 3 0.00
110 AireContact 3 0.00
111 PhoneCall 3 0.00
112 Pims Auto Dialer 3 0.00
113 CallSquad 3 0.00
114 Autom8 Enterprise 2 0.00
115 SalesExec 2 0.00
116 EducationFolder 2 0.00

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